Tahoe Dreamin’: Signs of Elevated Engagement in the Salesforce Community
By Guiseppe Hammer January 27, 2017
During the same week as Salesforce’s rainbow-colored Spring ’17 release readiness premiere and the presidential inauguration, a small, community-led group of Salesforce leaders, evangelists, influencers, and contributors flew, drove, or bused their way to South Lake Tahoe, Nevada for the second annual Tahoe Dreamin’ conference.
Salesforce’s Community Recipe
Before delving into the event, let’s look at how Salesforce got here. Salesforce has built part of its stand-out reputation in the enterprise software space by being known for its highly engaged and robust Salesforce Success Community, comprised of a diverse spectrum of customers and partners. The Salesforce Success Community has become the resource for answers to tough technical, product, and configuration questions and a source of ideas born, which contributes to Salesforce’s IdeasExchange. Salesforce acknowledges the power of this community, crediting both the IdeasExchange and Success Community participants for 61 ideas and 94,000 vote points which helped Salesforce deliver its upcoming Spring ’17 release, the 52nd product release since 2001. But that’s only the beginning—Salesforce’s Success Community has seen a major uptick in momentum the past few years with the explosion of Salesforce User Groups sprouting up across the globe and the advent of Trailhead, Salesforce’s learning platform, which has socialized the learning process and adoption of Salesforce.
What Sets Dreamin’ Apart
Tahoe Dreamin’ and events of its kind symbolize the newfound growth and breadth of the Salesforce Success Community’s impact. While it does share the same first five letters with Dreamforce, there are many things that set this event apart. For starters, it is a community-led event hosted by the Salesforce Community for the Community. Collaboration, one of Magnet 360’s core values, was evident throughout the two-day event. Tahoe Dreamin’ is hosted by a group of working professionals, partners, and customers who are reflected in the event’s leadership team of eight including co-founders Bill Greenhaw (Salesforce MVP) and Michelle Regal, who both also lead regional Salesforce User Groups.
What also sets Tahoe Dreamin’ apart is its format. Beyond offering attendees three distinct learning session tracks (Administrator, Developer, Nonprofit) for all things Salesforce, and attracting first-time partner Salesforce.org to join, the event also hosts a conference-wide networking dinner for participants to deepen connections and collaborate on ideas. The event creates a great opportunity for product managers, technical developers, admin customers, partner consultants, and product vendors to get together and share what they believe makes Salesforce great, and how it can continue to evolve their platform.
It’s that community cross-section of learning and constant evolution that attracts many people to these community-led events, including the keynote speaker, Sarah Franklin, General Manager of Salesforce Trailhead. Salesforce even brought its Trailhead design team to gather feedback and gain insights from attendees around the future path of Trailhead (pun intended).
Despite the avalanche of snow that fell on South Lake Tahoe over the two-day event, it was clear that there is no stopping the talent, ideas, and collaboration that the Salesforce Community has fostered. The event served as a reminder for partners like Magnet 360 that our impact and contributions take on many forms, including our consulting professionals’ commitment to the Salesforce Community.
- Tahoe Dreamin’ Event Website
- Tahoe Dreamin’ Keynote Speech by Sarah Franklin, GM of Trailhead (courtesy of Shonnah Hughes)
- Spring ’17 Features Driven By Customer Ideas
- Introducing New Trailhead Profiles and Social Login
- Salesforce Admin Keynote: An Incredible Show of Community