Blog and Ideas
Using Segmentation to Super Charge Your FSL Implementation
Salesforce is the leading enterprise platform to build scalable applications that can be shared across business units. For organizations with field service needs, Salesforce’s Field Service Lightning is a best-in-class solution for managing tickets, mobile workers, and ensuring customer satisfaction.
But what if you have a single Salesforce “Org” for your enterprise, and more than one of your distinct business lines requires Field Service Lightning? This is a problem that is easily handled with most Salesforce products like Sales or Service Cloud, but with Field Service Lightning it requires a bit of creativity to solve...