Delivery Manager

Delivery Manager

POSITION OVERVIEW

The Delivery Manager is a key member of the Magnet360 team, responsible for building strong client relationships, ensuring successful delivery of projects, driving strategic conversations with clients about their Salesforce possibilities and delivering positive financial results across their client portfolio.  This position partners closely with our internal sales team to drive revenue growth, with our Centers of Excellence team to identify the right minds for each engagement and to assist those minds in career and professional growth and with minds assigned to their projects to drive career and professional growth.

Opportunities currently available in our offices in:

  • Chicago, IL
  • Minneapolis, MN
  • New York, NY

Opportunities currently available in:

  • Open to remote locations

KEY RESPONSIBILITIES: 

  • Manage 3 to 4 clients, $5M to $10M of projects, meeting revenue, gross margin and client satisfaction goals
  • Leads a team of 3 to 4 project managers and 10 to 50 other minds dedicated to a portfolio of projects
  • Brings Salesforce and delivery expertise in order to shape the client’s vision for their Salesforce journey
  • Responsible for approving estimates, schedule, staffing plans for projects and programs
  • Partners with clients to explain options and develop recommendations on how to best leverage Salesforce
  • Works with the Magnet360 account director to bring the full set of Magnet360 and Mindtree offerings
  • Serves as point of escalation for risks and issues with affect project or program execution
  • Works with Centers of Excellence and talent management team to identify and fill needs relating to staffing of projects and programs
  • Collaborates with partners across Mindtree, both in US and India, to drive delivery excellence in a manner most cost effective for our clients
  • Partner with other demand managers and members of Magnet360 team to grow practice maturity and identify future business opportunities

ACTIVITIES AND SKILLS TO ACHIEVE THE ABOVE RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

  • Minimum 5 years’ consulting experience managing portfolios of $5M+
  • Minimum 5 years’ experience leading cross geography teams of 25 people or more
  • Minimum 3 years’ Salesforce experience, multi-cloud experience a plus
  • Complex enterprise technology implementation experience
  • Excellent interpersonal skills
  • Ability to travel 50%
  • Salesforce certifications preferred
  • College degree required

MAGNET360 IS AN EQUAL OPPORTUNITY EMPLOYER
PLEASE NO SEARCH FIRMS, THIRD PARTIES, OR PHONE CALLS

 

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