Functional Architect

Functional Architect

POSITION OVERVIEW

The Functional Architect is responsible for business process consulting and delivering quality service and solutions to clients by understanding client needs and implementing a solution that provides successful results and outcomes for the client. This position acts as a liaison between technical and non-technical staff to ensure the solution meets the client’s business needs and completed to Magnet 360’s highest standards.

Opportunities currently available in:

  • Minneapolis, MN
  • Austin, TX

Opportunities currently available in:

  • Open to other remote locations

KEY RESPONSIBILITIES:

  • Participate in team collaboration to understand project requirements and translate those requirements into clear and comprehensive user stories
  • Develop proposed solutions to clients and prospects by articulating approach and strategy as it directly relates to meeting project and business objectives
  • Drive soft-sales (up-selling opportunities) or articulate these opportunities to the appropriate channels
  • Exceed expectations of the customer by providing a high-quality solutions and service, in order to create a mutually beneficial outcome
  • Understand the intended audiences for the solution, purpose of engaging these audiences, and validate against objectives and success metrics
  • Professional Services consulting with emphasis on business processes, organizational change management, training and user adoption.
  • Communicate any updates of project status and elevate project concerns to Project Lead
  • Understanding of Agile methodologies, especially prioritization and management of flexible scope
  • Provide future-looking solutions and recommendations based on forthcoming Salesforce releases
  • Identify internal and project process improvement opportunities
  • Ability to prioritize and work across multiple projects simultaneously
  • Participate and lead client facing Sprint demo(s)
  • Keep current on new technologies as they relate to Salesforce and general application development
  • Salesforce/Force.com configuration or development or equivalent CRM experience
  • Manage and maintain a collaborative working relationship with clients and consistently deliver high-quality services
  • Participate in project closure and “lessons learned” debrief process
  • Help to ensure project(s) achieve their intended results. Bring forward recommendations on projects to achieve even greater results
  • Improvement to and maintenance of Business Consulting Services processes and templates
  • Maintain a billable utilization percentage of 90% or above

ACTIVITIES AND SKILLS TO ACHIEVE THE ABOVE RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

  • 5+ years consulting/professional services experience
  • 3+ years Salesforce, cross-cloud platform experience
  • Excellent communication skills (written, verbal and visual) with the ability to interface with clients and internal team members at all levels (executive to staff)
  • Ability to lead client facing meetings including working sessions, demos, and requirements gathering
  • Excellent relationship management and interpersonal skills
  • Possess extensive experience and judgment in planning for and accomplishing goals
  • Experience in collaborating with offshore resources preferred
  • Mentor other members of the business consulting team
  • Understanding of Agile methodologies, especially prioritization and management of flexible scope
  • College degree required
  • Ability to travel up to 50%

 

MAGNET360 IS AN EQUAL OPPORTUNITY EMPLOYER 

PLEASE NO SEARCH FIRMS, THIRD PARTIES, OR PHONE CALLS

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