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Never before has the pace of new policy, regulations, and technology developments so rapidly changed the landscape of the healthcare industry. Keeping pace with the market is not for the faint of heart and simply maintaining the status quo is no longer an option. Beyond the functional foundations of healthcare organizations, the rising expectations of today’s consumers have also forced a tipping point—digitally-enabled, patient-centered, value-based healthcare is the new normal. Organizations need to re-center their focus on engagement and satisfaction, or find themselves woefully outpaced by competitors.
Salesforce empowers you to go beyond the data to build meaningful relationships that patients expect. Patients expect 24/7 access to information and for their healthcare advocates to have detailed health profiles, yet bridging data silos remains a pervasive challenge in the industry. The Salesforce platform simplifies back-office complexity by enabling efficient and accurate record keeping and seamless integration of systems of records. Magnet360’s healthcare and life sciences expertise is focused on helping you gain efficiencies, grow your business, and drive loyalty through engagement.