The Rockstar Treatment for CG Brand Audiences
ConsumerConnect 360 is an award-winning certified Salesforce Fullforce and Lightning Bolt solution accelerator for consumer goods (CG) brands.
An out-of-the-box digital experience platform that you can use to directly engage with your end consumers, this solution allows you to offer scalable, world-class customer service. With features that allow customer to open a case, help themselves with self-service, and search the community for a solution, ConsumerConnect 360 connects communities and increases retention. By creating personalized 1:1 journeys, providing a community, and driving engagement across multiple channels, the accelerator allows consumer brands to connect directly with customers.
With ConsumerConnect 360, your CG brand will exceed customer expectations and enhance customer journeys – driving loyalty and customer retention through empowerment – while embracing the digital transformation you need to be competitive.
Learn More about the value of ConsumerConnect 360.